WARRANTY POLICY

CRESTA branded products covered by this warranty are warranted to the original owner against manufacturing defects in materials and workmanship for the lifetime of the product. This warranty applies to all CRESTA branded products.

If your product covered by this warranty fails due to a manufacturing defect we will repair it without charge, or replace it, at our discretion. Only original, unaltered and unmodified items and workmanship are covered. This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and materials over extended time and use. Damage not covered under warranty may be repaired for a reasonable rate and a fee will be charged for return shipping.

The products eligible for the lifetime warranty are covered to the original owner, for the lifetime of the product.  Unfortunately, this does not mean your lifetime.

For warranty evaluation, your product must be returned directly to the company Meer Textile Industry and Trade Ltd. Co. at 14, Fatih 1191 ST, İzmir, 35414.

All shipping to Warranty must be pre-paid and insured. CRESTA will not be liable for lost in-bound packages.

Our policy requires that products accepted for repair be clean. Charges will be assessed if cleaning is necessary or product may be returned to you if it cannot be adequately cleaned.

Did you want to begin a return instead?  Go To  Return Policy